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Navigator Homes of Martha's Vineyard
Navigator Way Building #1-5, Edgartown, MA 02539 (opens Google Maps) · Dukes County · (774) 212-0163· 106 certified beds · avg 33 residents/day · certified since Mar 18, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
2/5
Health inspection rating (on-site)
inspected Mar 12, 2026
0
Serious findings on record
$0
Fines, last 3 years
7.11
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. F-0801
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 12, 2026 | F · Potential for more than minimal harm, widespread | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Mar 12, 2026 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Mar 12, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 12, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 12, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Mar 12, 2026 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| Mar 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Mar 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 20, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Mar 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 10).
All citationsSerious citations (G–L)
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
2026
All citations: 10
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | E |
| 2025 | 4 | 0 | E |
| 2026 | 10 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 7.11
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 2.02
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 6.39
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 7.11 | 3.89 | 3.95 | top 1% in Massachusetts; top 1% in the U.S. |
| Registered Nurse hours | 2.02 | 0.65 | 0.69 | top 1% in Massachusetts; top 2% in the U.S. |
| Weekend total nurse staffing | 6.39 | 3.51 | 3.50 | top 1% in Massachusetts; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.09 | 0.46 | 0.48 | top 3% in Massachusetts; top 5% in the U.S. |
| Total nursing staff turnover (%) | 44.2 | 38.2 | 45.8 | bottom 27% in Massachusetts; top 48% in the U.S. |
| RN turnover (%) | 38.5 | 42.6 | 42.9 | top 44% in Massachusetts; top 44% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.97, RN 1.70, weekend 5.37.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.97 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Navigator Homes of Martha's Vineyard. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alberich, Henry | Individual | Corporate Director | NOT APPLICABLE | 05/07/2022 |
| Alliance Health Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| Alliance Health Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/26/2025 |
| Anderson, Dianne | Individual | Corporate Director | NOT APPLICABLE | 09/01/2025 |
| Aubrey, Stever | Individual | Corporate Director | NOT APPLICABLE | 02/01/2025 |
| Brown, Mary | Individual | Corporate Director | NOT APPLICABLE | 05/07/2022 |
| Brown, Mary | Individual | Corporate Officer | NOT APPLICABLE | 05/07/2022 |
| Carreno, Nury | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/24/2025 |
| Carreno, Nury | Individual | ADP of the SNF | NOT APPLICABLE | 11/26/2025 |
| Hubbard, Cynthia | Individual | Corporate Director | NOT APPLICABLE | 11/01/2020 |
| Loberg, Melinda | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Loberg, Melinda | Individual | Corporate Officer | NOT APPLICABLE | 10/05/2022 |
| Lozoya, Katherine | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| Lozoya, Katherine | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Roush, David | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2023 |
| Schaefer, John | Individual | Corporate Director | NOT APPLICABLE | 03/01/2025 |
| Woolf, Louis | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Yung, Alarick | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| Yung, Alarick | Individual | ADP of the SNF | NOT APPLICABLE | 11/26/2025 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Royal Nursing Center, LLC | 12.4 mi | Falmouth, MA | ★★★☆☆ | 3/5 | |
| JML Care Center INC | 13.1 mi | Falmouth, MA | ★☆☆☆☆ | 3/5 | |
| Royal of Cotuit | 16.8 mi | Mashpee, MA | ★★☆☆☆ | 2/5 | |
| Royal Megansett Nursing & Rehabilitation | 18.6 mi | N Falmouth, MA | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 225630.