Montgomery General Elderly Care

Name: Montgomery General Elderly Care
Address: 501 ADAMS STREET, Montgomery, WV, 25136, US
Telephone: 3044422469

501 Adams Street, Montgomery, WV 25136 · Fayette County · 60 certified beds · avg 58 residents/day · certified since Mar 17, 1997

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.96

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, repeated · Dec 14, 2022 · F-0600

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (H): Multiple residents were actually harmed by the same failure — a pattern of real harm, not an isolated incident.

Corrected: Jan 31, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 26, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 26, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 26, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 26, 2025	D · Potential for harm, one-off	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 26, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 24, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Oct 24, 2024	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 24, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Oct 24, 2024	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 24, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Oct 24, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 24, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 24, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Oct 24, 2024	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 14, 2022	▲ H · Actual harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Dec 14, 2022	E · Potential for harm, repeated	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (11 → 13).

Year	Citations	Serious (G–L)	Worst severity that year
2022	4	1	H ▲
2024	11	0	E
2025	13	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	West Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.96	3.55	3.95	top 7% in West Virginia; top 14% in the U.S.
Registered Nurse hours	0.64	0.70	0.69	top 49% in West Virginia; top 44% in the U.S.
Weekend total nurse staffing	4.26	3.07	3.50	top 7% in West Virginia; top 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.34	0.40	0.48	top 49% in West Virginia; bottom 41% in the U.S.
Total nursing staff turnover (%)	40.3	44.1	45.8	top 41% in West Virginia; top 37% in the U.S.
RN turnover (%)	44.4	42.4	42.9	bottom 46% in West Virginia; bottom 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.51, weekend 3.43. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Atassi, Sammar	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2010
Atassi, Sammar	Individual	ADP of the SNF	NOT APPLICABLE	02/26/2025
Collins, Raleigh	Individual	Corporate Director	NOT APPLICABLE	03/19/2012
Crist, Barbara	Individual	Corporate Director	NOT APPLICABLE	03/19/2012
Dagher, Ghassan	Individual	Corporate Director	NOT APPLICABLE	03/19/2012
Hill, Deborah a	Individual	Corporate Director	NOT APPLICABLE	03/25/2022
Hill, Deborah a	Individual	Corporate Officer	NOT APPLICABLE	03/25/2022
Murray, Sherri	Individual	Corporate Officer	NOT APPLICABLE	03/19/2012
Murray, Sherri	Individual	Operational/Managerial Control	NOT APPLICABLE	03/25/2022
Smith, Donald	Individual	Corporate Director	NOT APPLICABLE	03/19/2012
Taylor, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Taylor, Michael	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Tucker, Patsy	Individual	Corporate Director	NOT APPLICABLE	03/19/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Montgomery General Hospital	0.1 mi	Montgomery, WV	★★☆☆☆	3/5
Glasgow Hills of Journey	5.4 mi	Glasgow, WV	★★☆☆☆	1/5
Ansted Center	12.9 mi	Ansted, WV	★★☆☆☆	2/5
Marmet Center	13.1 mi	Marmet, WV	★☆☆☆☆	2/5
Fayetteville Healthcare Center	15.0 mi	Fayetteville, WV	★★★★☆	3/5
Hidden Valley Center	17.2 mi	Oak Hill, WV	★☆☆☆☆	2/5
Charleston Healthcare Center	17.6 mi	Charleston, WV	★★★☆☆	2/5
Meadowbrook Acres	18.8 mi	Charleston, WV	★★★☆☆	3/5
Hilltop Center	19.6 mi	Hilltop, WV	★★★★☆	3/5
Complete Care at Oak Ridge LLC	19.6 mi	Charleston, WV	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Montgomery →

Facility data as of CMS processing date 2026-08-01. CCN 515152.

The Care File

Visit checklist — Montgomery General Elderly Care

501 Adams Street, Montgomery, WV 25136 · 3044422469

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Dec 14, 2022 (F-0600, Actual harm, repeated): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 515152 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)