Meadowood a Health and Rehabilitation Center

Name: Meadowood a Health and Rehabilitation Center
Address: 3110 WAGNER HEIGHTS ROAD, Stockton, CA, 95209, US
Telephone: 2099563444

3110 Wagner Heights Road, Stockton, CA 95209 · San Joaquin County · 100 certified beds · avg 63 residents/day · certified since Oct 10, 1997

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.27

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (38)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 14, 2025	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint
Feb 28, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 28, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Feb 28, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 28, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 28, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 11, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Oct 11, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint
Aug 7, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Aug 7, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · from a complaint
Apr 23, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Apr 23, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 9, 2024	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 9, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 9, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jul 15, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 15, 2022	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 15, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jul 15, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 15, 2022	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jul 15, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 15, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 15, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 15, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 15, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 11).

Year	Citations	Worst severity that year
2022	10	F
2024	15	E
2025	12	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.27	4.31	3.95	top 11% in California; top 10% in the U.S.
Registered Nurse hours	0.96	0.61	0.69	top 12% in California; top 17% in the U.S.
Weekend total nurse staffing	4.74	3.90	3.50	top 9% in California; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.59	0.51	0.48	top 23% in California; top 24% in the U.S.
Total nursing staff turnover (%)	28.7	36.7	45.8	top 26% in California; top 12% in the U.S.
RN turnover (%)	41.2	38.1	42.9	bottom 42% in California; top 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.20, RN 0.95, weekend 4.68. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
O'Connor Woods Housing Corporation	Organization	5% or Greater Direct Ownership Interest	100%	02/02/1988
Amx Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/25/2021
Chan, Alexander	Individual	Operational/Managerial Control	NOT APPLICABLE	12/16/2016
Chan, Alexander	Individual	ADP of the SNF	NOT APPLICABLE	12/16/2016
Croce, Rudolph	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2019
Croce, Rudolph	Individual	Corporate Director	NOT APPLICABLE	01/01/2019
Croce, Rudolph	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2019
Cromwell, Kristin	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2018
Cromwell, Kristin	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Donovan, Elizabeth	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Donovan, Elizabeth	Individual	Corporate Director	NOT APPLICABLE	01/01/2025
Eskaton Properties Incorporated	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2014
Eskaton Properties Incorporated	Organization	ADP of the SNF	NOT APPLICABLE	06/11/2025
Mallette, Penny	Individual	Corporate Officer	NOT APPLICABLE	10/01/2025
Mallette, Penny	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2019
Mallette, Penny	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2019
Meyer, Louis	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Meyer, Louis	Individual	Corporate Director	NOT APPLICABLE	01/01/2025
Moss Adams LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2011
O'Connor Woods Housing Corporation	Organization	ADP of the SNF	NOT APPLICABLE	01/10/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Crystal Creek Post-Acute	0.6 mi	Stockton, CA	★★☆☆☆	2/5
Creekside Center	1.6 mi	Stockton, CA	★★☆☆☆	2/5
Delta Oaks Post Acute	2.5 mi	Stockton, CA	★☆☆☆☆	1/5	abuse
Crestwood Manor - 104	3.7 mi	Stockton, CA	★★★☆☆	3/5
Brookside Care Center	3.8 mi	Stockton, CA	★☆☆☆☆	1/5
Clearwater Healthcare Center	3.9 mi	Stockton, CA	★★☆☆☆	1/5
Oak Grove Post Acute	4.2 mi	Stockton, CA	★☆☆☆☆	1/5	abuse
Riverwood Health Care	4.2 mi	Stockton, CA	★★★☆☆	2/5
Fulton Gardens Post Acute, LLC	5.0 mi	Stockton, CA	★★★☆☆	3/5
Noble Care Center	5.4 mi	Stockton, CA	★☆☆☆☆	1/5	abuse
Hampton Post Acute	5.5 mi	Stockton, CA	★☆☆☆☆	1/5	abuse
Good Samaritan Rehab and Care Center	5.6 mi	Stockton, CA	★★★☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 555713.

The Care File

Visit checklist — Meadowood a Health and Rehabilitation Center

3110 Wagner Heights Road, Stockton, CA 95209 · 2099563444

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555713 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)