MinnesotaFergus Falls

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824 South Sheridan Street, Fergus Falls, MN 56537 · Otter Tail County · 74 certified beds · avg 55 residents/day · certified since Apr 1, 1987

2/5
Health inspection rating (on-site)
1
Serious findings on record
$0
Fines, last 3 years
5.03
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 4, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jul 2, 2026 (Deficient, Provider has plan of correction)

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Jun 4, 2026▲ J · Immediate jeopardy, one-offThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 19, 2026D · Potential for harm, one-offThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 9, 2025E · Potential for harm, repeatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 9, 2025D · Potential for harm, one-offThe facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jul 9, 2025D · Potential for harm, one-offThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 9, 2025D · Potential for harm, one-offThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 9, 2025D · Potential for harm, one-offThe facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Jul 9, 2025D · Potential for harm, one-offThe facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Aug 28, 2024E · Potential for harm, repeatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 5, 2023D · Potential for harm, one-offThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 5, 2023D · Potential for harm, one-offThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 1).

YearCitationsSerious (G–L)Worst severity that year
202320D
202410E
202560E
202621J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityMinnesota avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.034.833.95top 39% in Minnesota; top 13% in the U.S.
Registered Nurse hours0.891.220.69bottom 20% in Minnesota; top 22% in the U.S.
Weekend total nurse staffing4.694.273.50top 26% in Minnesota; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)0.450.690.48bottom 27% in Minnesota; top 40% in the U.S.
Total nursing staff turnover (%)0.042.245.8
RN turnover (%)0.038.642.9

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.69, weekend 3.63. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Austin, JohnIndividualCorporate DirectorNOT APPLICABLE06/12/2018
Folden, GaylordIndividualCorporate DirectorNOT APPLICABLE04/22/2003
Frustol, KurtIndividualCorporate OfficerNOT APPLICABLE06/11/2024
Genereux, AndreIndividualOperational/Managerial ControlNOT APPLICABLE10/01/2019
Genereux, AndreIndividualADP of the SNFNOT APPLICABLE01/16/2026
Hickman, HeatherIndividualCorporate DirectorNOT APPLICABLE01/01/2025
Hickman, HeatherIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Larson, PaulIndividualCorporate DirectorNOT APPLICABLE12/14/2017
Lutheran Brethren Retirement Services INCOrganizationOperational/Managerial ControlNOT APPLICABLE10/13/1987
Moline, TomIndividualCorporate DirectorNOT APPLICABLE01/24/2014
Rogness, LelandIndividualCorporate DirectorNOT APPLICABLE04/22/2003
Vogel, LisaIndividualOperational/Managerial ControlNOT APPLICABLE06/27/2022
Vogel, LisaIndividualADP of the SNFNOT APPLICABLE06/27/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Pioneer Care Center0.3 miFergus Falls, MN★★★★★4/5
MN Veterans Home-Fergus Falls1.9 miFergus Falls, MN★★★★☆2/5abuse
Good Samaritan Society - Battle Lake16.7 miBattle Lake, MN★★★★★5/5

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Facility data as of CMS processing date 2026-08-01. CCN 245453.