Hillview Community Living Center

Name: Hillview Community Living Center
Address: 897 EVERGREEN STREET, Dresden, TN, 38225, US
Telephone: 7313642450

897 Evergreen Street, Dresden, TN 38225 · Weakley County · 70 certified beds · avg 43 residents/day · certified since Jan 1, 1996

Part of chain: COMMUNITY ELDERCARE SERVICES (17 facilities, chain avg rating 2.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.33

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 17, 2025	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Dec 17, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 17, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 17, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 17, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 17, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 2, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 2, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 2, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 13, 2019	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 13, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 6).

Year	Citations	Worst severity that year
2019	2	F
2022	3	D
2025	6	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.33	3.62	3.95	top 15% in Tennessee; top 28% in the U.S.
Registered Nurse hours	0.58	0.57	0.69	top 37% in Tennessee; bottom 50% in the U.S.
Weekend total nurse staffing	3.67	3.15	3.50	top 15% in Tennessee; top 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.39	0.48	top 39% in Tennessee; top 49% in the U.S.
Total nursing staff turnover (%)	44.4	48.9	45.8	top 38% in Tennessee; top 49% in the U.S.
RN turnover (%)	20.0	43.2	42.9	top 11% in Tennessee; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.58, RN 0.48, weekend 3.04. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Community Eldercare Services, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2000
Community Eldercare Services, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/06/2026
Community Living Centers, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/06/2026
Lowry, Susan	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2007
Lowry, Susan	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2007
Roudenbush, Sandra	Individual	Operational/Managerial Control	NOT APPLICABLE	01/21/2025
Roudenbush, Sandra	Individual	ADP of the SNF	NOT APPLICABLE	01/21/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you manage residents' personal funds, and how often do families receive an accounting?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Weakley Rehabilitation and Nursing Center	1.3 mi	Dresden, TN	★☆☆☆☆	1/5
Diversicare of Martin	10.8 mi	Martin, TN	★★★★★	4/5
Vanayer Senior Living and Rehabilitation	11.0 mi	Martin, TN	★★★☆☆	3/5
Waters of McKenzie a Rehabilitation & Nursing Ctr	14.4 mi	MC Kenzie, TN	★★☆☆☆	3/5
Ahc McKenzie	14.6 mi	MC Kenzie, TN	★★★★☆	5/5

Compare this facility with the 3 closest →

All facilities in Dresden →

Facility data as of CMS processing date 2026-08-01. CCN 445367.

The Care File

Visit checklist — Hillview Community Living Center

897 Evergreen Street, Dresden, TN 38225 · 7313642450

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445367 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)