Hillcrest Home
915 West First Street, Sumner, IA 50674 · Bremer County · 61 certified beds · avg 47 residents/day · certified since Nov 4, 2003
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Feb 27, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 11, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Apr 25, 2024 · F-0658 · triggered by a complaint
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Why it matters: Care that falls below professional standards can directly harm a resident's health and recovery.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 4, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 2, 2026 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Jul 2, 2026 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| May 15, 2025 | B · Minimal risk, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Feb 27, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint |
| Feb 27, 2025 | D · Potential for harm, one-off | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. · from a complaint |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. |
| Jun 20, 2024 | B · Minimal risk, repeated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| May 30, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| May 30, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Apr 25, 2024 | ▲ G · Actual harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Feb 23, 2023 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Feb 23, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2024 | 6 | 1 | G ▲ |
| 2025 | 5 | 1 | G ▲ |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
0 fines totaling $0, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Apr 25, 2024 | Payment Denial | 14 days from May 21, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.09 | 4.37 | 3.95 | top 15% in Iowa; top 12% in the U.S. |
| Registered Nurse hours | 0.66 | 0.85 | 0.69 | bottom 30% in Iowa; top 40% in the U.S. |
| Weekend total nurse staffing | 4.20 | 3.86 | 3.50 | top 31% in Iowa; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.51 | 0.48 | bottom 8% in Iowa; bottom 23% in the U.S. |
| Total nursing staff turnover (%) | 28.6 | 44.0 | 45.8 | top 14% in Iowa; top 12% in the U.S. |
| RN turnover (%) | 25.0 | 42.1 | 42.9 | top 27% in Iowa; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 0.58, weekend 3.66. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adams, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2024 |
| Adams, Russell | Individual | ADP of the SNF | NOT APPLICABLE | 02/10/2026 |
| Bergmann, Bonnie | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2022 |
| Bohle, Ron | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Brighton Consulting Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Diers, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/05/2007 |
| Diers, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 02/10/2026 |
| Dornbusch Computing LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/18/2024 |
| Dugan, Larissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/21/2022 |
| Edwards, Deborah | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2022 |
| Fox Rehab Ot Ia LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/30/2024 |
| Fox Rehab Pt Ia PLLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/30/2024 |
| Fox Rehab SLP Ia PLLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/30/2024 |
| Goodenbour, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/07/2019 |
| Hirsch, Raven | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/21/2014 |
| Hovey, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/04/2022 |
| Kuhlman, Keith | Individual | Corporate Director | NOT APPLICABLE | 03/10/2023 |
| Maifeld, Wendi | Individual | Corporate Director | NOT APPLICABLE | 04/01/2020 |
| Mattke, Dustin | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Meyer, Kevin | Individual | Corporate Director | NOT APPLICABLE | 04/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Who would be my family member's attending doctor here, and how often would they be seen?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Tripoli Nursing & Rehab | 8.3 mi | Tripoli, IA | ★★☆☆☆ | 3/5 | |
| Maple Crest Manor | 15.3 mi | Fayette, IA | ★★★★☆ | 4/5 | |
| Grandview Healthcare Center | 16.1 mi | Oelwein, IA | ★★★★☆ | 4/5 | |
| Oelwein Health Care Center | 16.1 mi | Oelwein, IA | ★★★☆☆ | 3/5 | |
| Denver Sunset Home | 16.5 mi | Denver, IA | ★★★★☆ | 4/5 | |
| New Hampton Nursing & Rehab Center | 17.4 mi | New Hampton, IA | ★★★★☆ | 4/5 | |
| Good Samaritan - West Union | 17.4 mi | West Union, IA | ★★★☆☆ | 3/5 | |
| Accura Healthcare of New Hampton | 17.5 mi | New Hampton, IA | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 165502.