Hillcrest Convalescent Center
1417 W Pettigrew Street, Durham, NC 27705 · Durham County · 86 certified beds · avg 75 residents/day · certified since Jan 1, 1967
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (0)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
No health citations in the currently published records.
Inspection trend by year
No citations in the published record to chart.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.30 | 4.01 | 3.95 | top 5% in North Carolina; top 3% in the U.S. |
| Registered Nurse hours | 1.38 | 0.64 | 0.69 | top 5% in North Carolina; top 6% in the U.S. |
| Weekend total nurse staffing | 5.96 | 3.56 | 3.50 | top 4% in North Carolina; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.11 | 0.41 | 0.48 | top 4% in North Carolina; top 4% in the U.S. |
| Total nursing staff turnover (%) | 31.4 | 49.0 | 45.8 | top 11% in North Carolina; top 17% in the U.S. |
| RN turnover (%) | 22.7 | 45.7 | 42.9 | top 15% in North Carolina; top 18% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.95, RN 1.30, weekend 5.63. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hoover, Nadine | Individual | Direct Ownership Interest | NOT APPLICABLE | 03/01/2018 |
| Hoover, William | Individual | Direct Ownership Interest | NOT APPLICABLE | 03/01/2018 |
| Smith, Lenwood | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/01/2017 |
| Smith, Thomas | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/01/2017 |
| Smith, Valerie | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/01/2023 |
| Tattersall, Crystal | Individual | Direct Ownership Interest | NOT APPLICABLE | 03/01/2018 |
| Branch Banking & Trust Company | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 07/07/2015 |
| Branch Banking & Trust Company | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 07/07/2015 |
| Fayer, Cynthia | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2010 |
| Fayer, Cynthia | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2010 |
| Hoover, Nadine | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/28/2012 |
| Hoover, Nadine | Individual | Corporate Director | NOT APPLICABLE | 07/28/2012 |
| Hoover, Nadine | Individual | Corporate Officer | NOT APPLICABLE | 07/28/2012 |
| Hoover, William | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2010 |
| Hoover, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/04/2005 |
| Hoover, William | Individual | ADP of the SNF | NOT APPLICABLE | 05/04/2005 |
| Shipley, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/07/1988 |
| Shipley, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 12/07/1988 |
| Smith, Lenwood | Individual | Corporate Officer | NOT APPLICABLE | 12/11/2015 |
| Smith, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 11/17/2005 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pettigrew Rehabilitation Center | 0.1 mi | Durham, NC | ★★★★☆ | 3/5 | |
| Pruitthealth-Durham | 1.8 mi | Durham, NC | ★☆☆☆☆ | 1/5 | |
| University Health and Rehabilitation Center | 1.8 mi | Durham, NC | ★☆☆☆☆ | 1/5 | |
| The Forest at Duke INC | 2.7 mi | Durham, NC | ★★★★☆ | 5/5 | |
| Carver Living Center | 2.8 mi | Durham, NC | ★☆☆☆☆ | 1/5 | |
| Croasdaile Village | 2.9 mi | Durham, NC | ★★★★☆ | 4/5 | |
| Accordius Health at Rose Manor LLC | 3.1 mi | Durham, NC | ★★☆☆☆ | 2/5 | |
| Pruitthealth-Carolina Point | 4.4 mi | Durham, NC | ★☆☆☆☆ | 2/5 | |
| Southpoint Rehabilitation and Healthcare Center | 6.1 mi | Durham, NC | ★☆☆☆☆ | 1/5 | abuse |
| Parkview Health and Rehabilitation Center | 6.7 mi | Chapel Hill, NC | ★★★★★ | 5/5 | |
| Treyburn Rehabilitation Center | 7.0 mi | Durham, NC | ★★★☆☆ | 2/5 | |
| Carol Woods | 7.4 mi | Chapel Hill, NC | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 345001.