Highland Oaks

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.25, RN 1.08, weekend 4.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

All 1 owning or managing party CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
• "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
• "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Kane, IL — 25 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Jennings Terrace — Aurora, IL · overall 4/5
• La Bella of Aurora — Aurora, IL · overall 1/5abuse
• Michaelsen Health Center — Batavia, IL · overall 5/5
• North Aurora Living & Rehab Ctr — North Aurora, IL · overall 3/5
• Pearl of Orchard Valley — Aurora, IL · overall 1/5abuse
• Pearl of St Charles, the — St Charles, IL · overall 1/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Elgin →