Helen Porter Healthcare & Rehab

Name: Helen Porter Healthcare & Rehab
Address: 30 Porter Drive, Middlebury, VT, 05753, US
Telephone: 8023884001

30 Porter Drive, Middlebury, VT 05753 · Addison County · 98 certified beds · avg 95 residents/day · certified since Jun 26, 1970

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.40

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 13, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 27, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
Aug 27, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 5, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 5, 2024	E · Potential for harm, repeated	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jun 5, 2024	E · Potential for harm, repeated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jun 5, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 3, 2023	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).

Year	Citations	Worst severity that year
2023	1	E
2024	4	F
2025	4	F
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Vermont avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.40	4.34	3.95	top 13% in Vermont; top 8% in the U.S.
Registered Nurse hours	0.95	0.82	0.69	top 32% in Vermont; top 18% in the U.S.
Weekend total nurse staffing	4.73	3.76	3.50	top 7% in Vermont; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.34	0.52	0.48	bottom 26% in Vermont; bottom 41% in the U.S.
Total nursing staff turnover (%)	33.3	55.4	45.8	top 7% in Vermont; top 20% in the U.S.
RN turnover (%)	36.4	39.9	42.9	top 32% in Vermont; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.92, RN 0.87, weekend 4.31. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Anderson, Noma	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Anderson, Noma	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2022
Collins, Anne	Individual	Corporate Director	NOT APPLICABLE	10/01/2021
Collins, Anne	Individual	Trustee of the SNF	NOT APPLICABLE	10/01/2021
Comeau, Scott	Individual	Corporate Officer	NOT APPLICABLE	05/24/2021
Cotel, Sivan	Individual	Corporate Director	NOT APPLICABLE	01/01/2015
Cotel, Sivan	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2015
Cunningham, William	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Cunningham, William	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2023
Curran, Matthew	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Curran, Matthew	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2022
Deppman, Benj	Individual	Corporate Director	NOT APPLICABLE	10/01/2023
Deppman, Benj	Individual	Trustee of the SNF	NOT APPLICABLE	10/01/2023
Doucet, Julia	Individual	Corporate Director	NOT APPLICABLE	01/01/2025
Doucet, Julia	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2025
Duley, Victoria	Individual	Corporate Director	NOT APPLICABLE	01/01/2020
Duley, Victoria	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2020
Dwyer, John	Individual	Corporate Director	NOT APPLICABLE	01/01/2020
Dwyer, John	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2020
Eisinger, Dominic	Individual	Corporate Director	NOT APPLICABLE	01/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elderwood at Ticonderoga	17.0 mi	Ticonderoga, NY	★★☆☆☆	2/5

Compare this facility with the 1 closest →

All facilities in Middlebury →

Facility data as of CMS processing date 2026-08-01. CCN 475017.

The Care File

Visit checklist — Helen Porter Healthcare & Rehab

30 Porter Drive, Middlebury, VT 05753 · 8023884001

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 475017 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)