How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1101 West Clay Road, Versailles, MO 65084 (opens Google Maps) · Morgan County · (573) 378-5411· 117 certified beds · avg 49 residents/day · certified since Apr 1, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.
The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. F-0801
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 16, 2024 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Feb 16, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 16, 2024 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Feb 16, 2024 | E · Potential for more than minimal harm, pattern | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Feb 16, 2024 | C · Potential for minimal harm, widespread | The facility did not honor residents' right to manage their own money and financial affairs. · F-0567 |
| Nov 4, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Nov 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 4, 2022 | E · Potential for more than minimal harm, pattern | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Nov 4, 2022 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | F |
| 2024 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.89 | 3.66 | 3.95 | top 10% in Missouri; top 15% in the U.S. |
| Registered Nurse hours | 0.71 | 0.49 | 0.69 | top 13% in Missouri; top 36% in the U.S. |
| Weekend total nurse staffing | 4.21 | 3.22 | 3.50 | top 14% in Missouri; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.33 | 0.48 | bottom 43% in Missouri; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | — | 56.0 | 45.8 | — |
| RN turnover (%) | — | 47.8 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.77, RN 0.55, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.77 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Good Shepherd Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Good Shepherd Care Center | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/26/2024 |
| Kroupa, Stacey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/11/2024 |
| Kroupa, Stacey | Individual | ADP of the SNF | NOT APPLICABLE | 11/11/2024 |
| Livek, Christine | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/22/2022 |
| Livek, Christine | Individual | ADP of the SNF | NOT APPLICABLE | 12/22/2022 |
| Smith, Lance | Individual | Corporate Director | NOT APPLICABLE | 07/01/2009 |
| Smith, Lance | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2009 |
| Smith, Lance | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2009 |
| Zordel, April | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/17/2017 |
| Zordel, April | Individual | ADP of the SNF | NOT APPLICABLE | 11/22/2017 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Golden Age Living Center | 7.2 mi | Stover, MO | ★★★★★ | 5/5 | |
| Laurie Care Center | 14.4 mi | Gravois Mills, MO | ★★★★☆ | 4/5 | |
| Tipton Oak Manor | 16.3 mi | Tipton, MO | ★★★★☆ | 4/5 | |
| Eldon Nursing & Rehab | 16.3 mi | Eldon, MO | ★★☆☆☆ | 3/5 | |
| Good Samaritan Care Center | 19.4 mi | Cole Camp, MO | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 265528.
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