Good Shepherd Care Center
1101 West Clay Road, Versailles, MO 65084 · Morgan County · 117 certified beds · avg 49 residents/day · certified since Apr 1, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 16, 2024 | F · Potential for harm, facility-wide | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Feb 16, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 16, 2024 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Feb 16, 2024 | E · Potential for harm, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Feb 16, 2024 | C · Minimal risk, facility-wide | The facility did not honor residents' right to manage their own money and financial affairs. |
| Nov 4, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 4, 2022 | E · Potential for harm, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Nov 4, 2022 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 4, 2022 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Nov 4, 2022 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | F |
| 2024 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.89 | 3.66 | 3.95 | top 10% in Missouri; top 15% in the U.S. |
| Registered Nurse hours | 0.71 | 0.49 | 0.69 | top 13% in Missouri; top 36% in the U.S. |
| Weekend total nurse staffing | 4.21 | 3.22 | 3.50 | top 14% in Missouri; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.33 | 0.48 | bottom 43% in Missouri; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 56.0 | 45.8 | — |
| RN turnover (%) | 0.0 | 47.8 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.77, RN 0.55, weekend 3.24. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Good Shepherd Care Center | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/26/2024 |
| Kroupa, Stacey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/11/2024 |
| Kroupa, Stacey | Individual | ADP of the SNF | NOT APPLICABLE | 11/11/2024 |
| Livek, Christine | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/22/2022 |
| Livek, Christine | Individual | ADP of the SNF | NOT APPLICABLE | 12/22/2022 |
| Smith, Lance | Individual | Corporate Director | NOT APPLICABLE | 07/01/2009 |
| Smith, Lance | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2009 |
| Smith, Lance | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2009 |
| Zordel, April | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/17/2017 |
| Zordel, April | Individual | ADP of the SNF | NOT APPLICABLE | 11/22/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "How are residents' personal funds handled here, and what records can families review?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Golden Age Living Center | 7.2 mi | Stover, MO | ★★★★★ | 5/5 | |
| Laurie Care Center | 14.4 mi | Gravois Mills, MO | ★★★★☆ | 4/5 | |
| Tipton Oak Manor | 16.3 mi | Tipton, MO | ★★★★☆ | 4/5 | |
| Eldon Nursing & Rehab | 16.3 mi | Eldon, MO | ★★☆☆☆ | 3/5 | |
| Good Samaritan Care Center | 19.4 mi | Cole Camp, MO | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
All facilities in Versailles →
Facility data as of CMS processing date 2026-08-01. CCN 265528.