How to file a complaint about care →
No fines or payment denials in the published 3-year window.
611 Harmony Drive, Lake Geneva, WI 53147 (opens Google Maps) · Walworth County · (262) 249-1960· 54 certified beds · avg 42 residents/day · certified since Jun 18, 2018 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Feb 8, 2024 | C · Potential for minimal harm, widespread | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Feb 8, 2024 | C · Potential for minimal harm, widespread | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Nov 10, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Nov 10, 2022 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Nov 10, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Nov 10, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Nov 10, 2022 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | D |
| 2024 | 5 | 0 | D |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.46 | 4.29 | 3.95 | top 37% in Wisconsin; top 24% in the U.S. |
| Registered Nurse hours | 0.86 | 1.01 | 0.69 | bottom 41% in Wisconsin; top 23% in the U.S. |
| Weekend total nurse staffing | 4.15 | 3.84 | 3.50 | top 33% in Wisconsin; top 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.68 | 0.48 | bottom 30% in Wisconsin; top 35% in the U.S. |
| Total nursing staff turnover (%) | 44.6 | 46.9 | 45.8 | top 44% in Wisconsin; top 49% in the U.S. |
| RN turnover (%) | 20.0 | 39.7 | 42.9 | top 18% in Wisconsin; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.80, weekend 3.86.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.14 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Golden Years of Lake Geneva. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Austin, Jeffrey | Individual | 5% or Greater Direct Ownership Interest | 25% | 01/01/2017 |
| Austin, Linda Susan | Individual | 5% or Greater Direct Ownership Interest | 23% | 01/01/2017 |
| Stankevitz, Jonathan | Individual | 5% or Greater Direct Ownership Interest | 25% | 01/01/2017 |
| Austin, Jeffrey | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2017 |
| Stankevitz, Jonathan | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2017 |
All 5 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Geneva Lake Manor | 1.3 mi | Lake Geneva, WI | ★☆☆☆☆ | 1/5 | |
| Williams Bay Health Services | 7.0 mi | Williams Bay, WI | ★☆☆☆☆ | 1/5 | |
| Lakeland Health Care Ctr | 10.0 mi | Elkhorn, WI | ★★★☆☆ | 2/5 | abuse |
| Holton Manor | 10.2 mi | Elkhorn, WI | ★★☆☆☆ | 2/5 | |
| Burlington Health and Rehabilitation Center | 10.3 mi | Burlington, WI | ★☆☆☆☆ | 1/5 | |
| Delavan Health Services | 12.1 mi | Delavan, WI | ★★★★☆ | 4/5 | |
| East Troy Manor | 15.0 mi | East Troy, WI | ★★☆☆☆ | 2/5 | |
| Valley Hi Nursing Home | 15.7 mi | Woodstock, IL | ★★★★☆ | 3/5 | |
| Mercy Harvard Hospital Care Center | 17.3 mi | Harvard, IL | ★★★★★ | 5/5 | |
| Alden Terrace of McHenry Rehab | 17.5 mi | McHenry, IL | ★☆☆☆☆ | 2/5 | abuse |
| La Bella of Woodstock | 17.8 mi | Woodstock, IL | ★☆☆☆☆ | 1/5 | abuse |
| Ignite Medical McHenry | 18.7 mi | McHenry, IL | ★★★☆☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 525727.
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