Golden Years of Lake Geneva

Name: Golden Years of Lake Geneva
Address: 611 Harmony Drive, Lake Geneva, WI, 53147, US
Telephone: 2622491960

611 Harmony Drive, Lake Geneva, WI 53147 · Walworth County · 54 certified beds · avg 42 residents/day · certified since Jun 18, 2018

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 9, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Feb 8, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 8, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Feb 8, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 8, 2024	C · Minimal risk, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Feb 8, 2024	C · Minimal risk, facility-wide	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Nov 10, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Nov 10, 2022	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Nov 10, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Nov 10, 2022	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 10, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Year	Citations	Worst severity that year
2022	5	D
2024	5	D
2025	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.46	4.29	3.95	top 37% in Wisconsin; top 24% in the U.S.
Registered Nurse hours	0.86	1.01	0.69	bottom 41% in Wisconsin; top 23% in the U.S.
Weekend total nurse staffing	4.15	3.84	3.50	top 33% in Wisconsin; top 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.68	0.48	bottom 30% in Wisconsin; top 35% in the U.S.
Total nursing staff turnover (%)	44.6	46.9	45.8	top 44% in Wisconsin; top 49% in the U.S.
RN turnover (%)	20.0	39.7	42.9	top 18% in Wisconsin; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.80, weekend 3.86. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Austin, Jeffrey	Individual	5% or Greater Direct Ownership Interest	25%	01/01/2017
Austin, Linda Susan	Individual	5% or Greater Direct Ownership Interest	23%	01/01/2017
Stankevitz, Jonathan	Individual	5% or Greater Direct Ownership Interest	25%	01/01/2017
Austin, Jeffrey	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2017
Stankevitz, Jonathan	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Geneva Lake Manor	1.3 mi	Lake Geneva, WI	★☆☆☆☆	1/5
Williams Bay Health Services	7.0 mi	Williams Bay, WI	★☆☆☆☆	1/5
Lakeland Health Care Ctr	10.0 mi	Elkhorn, WI	★★★☆☆	2/5	abuse
Holton Manor	10.2 mi	Elkhorn, WI	★★☆☆☆	2/5
Burlington Health and Rehabilitation Center	10.3 mi	Burlington, WI	★☆☆☆☆	1/5
Delavan Health Services	12.1 mi	Delavan, WI	★★★★☆	4/5
East Troy Manor	15.0 mi	East Troy, WI	★★☆☆☆	2/5
Valley Hi Nursing Home	15.7 mi	Woodstock, IL	★★★★☆	3/5
Mercy Harvard Hospital Care Center	17.3 mi	Harvard, IL	★★★★★	5/5
Alden Terrace of McHenry Rehab	17.5 mi	McHenry, IL	★☆☆☆☆	2/5	abuse
La Bella of Woodstock	17.8 mi	Woodstock, IL	★☆☆☆☆	1/5	abuse
Ignite Medical McHenry	18.7 mi	McHenry, IL	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Lake Geneva →

Facility data as of CMS processing date 2026-08-01. CCN 525727.

The Care File

Visit checklist — Golden Years of Lake Geneva

611 Harmony Drive, Lake Geneva, WI 53147 · 2622491960

Health inspection rating 5/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525727 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)