Golden Age Care Center
1915 South 18th Street, Centerville, IA 52544 · Appanoose County · 46 certified beds · avg 36 residents/day · certified since Jun 1, 1995
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 21, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Jul 31, 2025 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Mar 19, 2025 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint |
| Mar 19, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jul 17, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Jul 17, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Feb 8, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 8, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 6 | 0 | F |
| 2025 | 9 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.71 | 4.37 | 3.95 | top 30% in Iowa; top 18% in the U.S. |
| Registered Nurse hours | 1.00 | 0.85 | 0.69 | top 27% in Iowa; top 16% in the U.S. |
| Weekend total nurse staffing | 3.86 | 3.86 | 3.50 | top 45% in Iowa; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.51 | 0.48 | bottom 28% in Iowa; bottom 45% in the U.S. |
| Total nursing staff turnover (%) | 24.3 | 44.0 | 45.8 | top 4% in Iowa; top 6% in the U.S. |
| RN turnover (%) | 0.0 | 42.1 | 42.9 | top 1% in Iowa; top 1% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.91, RN 0.83, weekend 3.20. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Conner, Robert | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/01/2019 |
| Steggerda, Jeffrey | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2017 |
| Stegotek INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 01/01/2017 |
| Blue Stone Therapy INC | Organization | ADP of the SNF | NOT APPLICABLE | 11/22/2022 |
| Brighton Consulting Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Cattail Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/30/2022 |
| Conner, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2014 |
| Dahm, Knapp & Associates PC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2014 |
| Digital Stew Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Dillard, Tiffany | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| Golden Age INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2014 |
| Guardian Pharmacy of Iowa LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2021 |
| McClain, Amber | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/11/2000 |
| Parker, Kristi | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/24/2018 |
| Salladay, Korie | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/26/2000 |
| Saxton, Rose | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/11/2023 |
| Saxton, Rose | Individual | ADP of the SNF | NOT APPLICABLE | 11/07/2025 |
| Sloan, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2023 |
| Steggerda, Jeffrey | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2014 |
| Wei, Shipeng | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/14/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mercyone Centerville Medical Center | 0.9 mi | Centerville,, IA | ★★☆☆☆ | 2/5 | |
| Centerville Specialty Care | 1.8 mi | Centerville, IA | ★★★☆☆ | 3/5 | |
| Putnam County Care Center | 17.6 mi | Unionville, MO | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 165257.