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Eckerd Living Center
250 Hospital Drive, Highlands, NC 28741 (opens Google Maps) · Macon County · (828) 526-1315· 80 certified beds · avg 45 residents/day · certified since Apr 28, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: HCA HEALTHCARE (3 facilities, chain avg rating 4.7★)
4/5
Health inspection rating (on-site)
inspected Apr 10, 2026
0
Serious findings on record
$0
Fines, last 3 years
5.11
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. F-0645
View all 7 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · F-0712 |
| Feb 19, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 19, 2025 | E · Potential for more than minimal harm, pattern | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Sep 28, 2023 | F · Potential for more than minimal harm, widespread | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | F |
| 2025 | 2 | 0 | F |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.11
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 1.36
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.06
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.11 | 4.01 | 3.95 | top 11% in North Carolina; top 12% in the U.S. |
| Registered Nurse hours | 1.36 | 0.64 | 0.69 | top 5% in North Carolina; top 6% in the U.S. |
| Weekend total nurse staffing | 4.06 | 3.56 | 3.50 | top 17% in North Carolina; top 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.53 | 0.41 | 0.48 | top 21% in North Carolina; top 30% in the U.S. |
| Total nursing staff turnover (%) | 36.7 | 49.0 | 45.8 | top 21% in North Carolina; top 28% in the U.S. |
| RN turnover (%) | 0.0 | 45.7 | 42.9 | top 1% in North Carolina; top 1% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.35, RN 1.16, weekend 3.46.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.35 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Eckerd Living Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Partnership
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Frisco Holding II | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| Hca Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| Hca INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| Healthtrust INC - the Hospital Company | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| Hercules Holding II | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| Hti Hospital Holdings INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| MH Hospital Holding INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2019 |
| MH Master Holding LLLP | Organization | 5% or Greater Direct Ownership Interest | 99% | 02/01/2019 |
| Emory, Ava | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2025 |
| Groesser, Tyler | Individual | Corporate Officer | NOT APPLICABLE | 04/30/2025 |
| Groesser, Tyler | Individual | ADP of the SNF | NOT APPLICABLE | 04/30/2025 |
| Hca INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| MH Master Holding LLLP | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/01/2019 |
| MH Master LLC | Organization | General Partnership Interest | NOT APPLICABLE | 02/01/2019 |
| Neal, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2021 |
| Neal, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2021 |
| Smith, Eric | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2021 |
| Smith, Eric | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2021 |
| Stover, Lani | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Hca Healthcare — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Transylvania Regional Hospital — Brevard, NC · overall 4/5
- Hca Houston Healthcare Southeast — Pasadena, TX · overall 5/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you explain health changes and treatment options to residents and their families?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How often does the attending doctor physically see each resident, and how is that documented?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Macon Valley Nursing and Rehabilitation Center | 15.1 mi | Franklin, NC | ★★☆☆☆ | 2/5 | abuse |
| Mountain View Health Care | 18.3 mi | Clayton, GA | ★☆☆☆☆ | 1/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 345437.