Crown Pointe Estates Care Center

Name: Crown Pointe Estates Care Center
Address: 1400 7th Avenue SE, Sioux Center, IA, 51250, US
Telephone: 7127228305

1400 7th Avenue SE, Sioux Center, IA 51250 · Sioux County · 99 certified beds · avg 88 residents/day · certified since Oct 4, 1990

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.85

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 26, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jun 26, 2025	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 26, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 26, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 1, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Aug 1, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 27, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 11, 2023	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
May 11, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 11, 2023	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
May 11, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
May 11, 2023	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
May 11, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Worst severity that year
2023	7	E
2024	5	E
2025	6	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.85	4.37	3.95	top 3% in Iowa; top 5% in the U.S.
Registered Nurse hours	0.96	0.85	0.69	top 31% in Iowa; top 17% in the U.S.
Weekend total nurse staffing	5.14	3.86	3.50	top 5% in Iowa; top 5% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.51	0.48	bottom 19% in Iowa; bottom 33% in the U.S.
Total nursing staff turnover (%)	27.8	44.0	45.8	top 11% in Iowa; top 11% in the U.S.
RN turnover (%)	38.1	42.1	42.9	top 46% in Iowa; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.88, RN 0.80, weekend 4.28. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bakker, Nathan	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Bentsen, Karen	Individual	Operational/Managerial Control	NOT APPLICABLE	12/16/2019
Bentsen, Karen	Individual	ADP of the SNF	NOT APPLICABLE	12/16/2019
Boone, Janet	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Clemens, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2000
Clemens, Robert	Individual	ADP of the SNF	NOT APPLICABLE	02/19/2025
Dooyema, Bruce	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Finley, Daniel	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Gotto, Cory	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Hohman, Curtis	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Jansen, Jennifer	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Koelewyn, Jason	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Nelson, Cory	Individual	Corporate Officer	NOT APPLICABLE	09/24/2018
Richter, Crystal	Individual	Corporate Officer	NOT APPLICABLE	09/01/2022
Sioux Center Health	Organization	Operational/Managerial Control	NOT APPLICABLE	12/09/2022
Van Schouwen, Cornelius	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Vandehoef, Jaron	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Vonk, Kim	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Prairie Ridge Care Center	7.1 mi	Orange City, IA	★★★★★	4/5
Pleasant Acres Care Center	8.7 mi	Hull, IA	★★★☆☆	3/5
Hegg Memorial Health Center	11.5 mi	Rock Valley, IA	★★★★★	4/5
Hillcrest Health Care Center	16.3 mi	Hawarden, IA	★☆☆☆☆	1/5	abuse
Good Samaritan - Lemars	18.1 mi	Le Mars, IA	★★★★☆	4/5
Sanford Senior Care Sheldon	18.2 mi	Sheldon, IA	★☆☆☆☆	1/5
Accura Healthcare of Le Mars	19.4 mi	Le Mars, IA	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Sioux Center →

Facility data as of CMS processing date 2026-08-01. CCN 165157.

The Care File

Visit checklist — Crown Pointe Estates Care Center

1400 7th Avenue SE, Sioux Center, IA 51250 · 7127228305

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165157 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)