Crossview Care Center

Name: Crossview Care Center
Address: 402 E. BAY ST, Pineview, GA, 31071, US
Telephone: 2296242437

402 E. Bay St, Pineview, GA 31071 · Wilcox County · 102 certified beds · avg 66 residents/day · certified since Jun 1, 1993

Part of chain: BEACON HEALTH MANAGEMENT (11 facilities, chain avg rating 1.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.29

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 21, 2026	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Apr 21, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 4, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to manage their own money and financial affairs.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 4, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 30, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint
Dec 30, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 30, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 25, 2024	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Apr 25, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 21, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 21, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 21, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Worst severity that year
2022	3	E
2024	9	F
2025	3	E
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.29	3.54	3.95	bottom 41% in Georgia; bottom 26% in the U.S.
Registered Nurse hours	0.26	0.50	0.69	bottom 16% in Georgia; bottom 6% in the U.S.
Weekend total nurse staffing	3.11	3.09	3.50	top 41% in Georgia; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.20	0.35	0.48	bottom 26% in Georgia; bottom 12% in the U.S.
Total nursing staff turnover (%)	52.5	46.0	45.8	bottom 30% in Georgia; bottom 31% in the U.S.
RN turnover (%)	42.9	44.5	42.9	top 48% in Georgia; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.86, RN 0.23, weekend 2.70. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
PWW Healthcare, LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2016
Beacon Health Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2016
Wertheim, Bruce	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2016
Wilcox, Kimberly	Individual	W-2 Managing Employee	NOT APPLICABLE	04/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How are residents' personal funds handled here, and what records can families review?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Pinewood Healthcare Center	12.1 mi	Hawkinsville, GA	★★★☆☆	3/5
Abbeville Crossing of Journey LLC	13.8 mi	Abbeville, GA	★☆☆☆☆	1/5
Crisp Regional Nsg & Rehab Ctr	18.6 mi	Cordele, GA	★★★☆☆	4/5
Cordele Health and Rehabilitation	18.9 mi	Cordele, GA	★★☆☆☆	3/5
Heart of Georgia Nursing Home	19.3 mi	Eastman, GA	★★★☆☆	3/5
Eastman Trails of Journey LLC	20.0 mi	Eastman, GA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Pineview →

Facility data as of CMS processing date 2026-08-01. CCN 115541.

The Care File

Visit checklist — Crossview Care Center

402 E. Bay St, Pineview, GA 31071 · 2296242437

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How are residents' personal funds handled here, and what records can families review?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115541 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)