Crest View Nursing Home
612 View St, New Lisbon, WI 53950 · Juneau County · 50 certified beds · avg 49 residents/day · certified since Nov 1, 1995
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not provide routine dental care and 24-hour emergency dental care for residents. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.51 | 4.29 | 3.95 | top 35% in Wisconsin; top 23% in the U.S. |
| Registered Nurse hours | 1.31 | 1.01 | 0.69 | top 19% in Wisconsin; top 7% in the U.S. |
| Weekend total nurse staffing | 4.02 | 3.84 | 3.50 | top 37% in Wisconsin; top 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.87 | 0.68 | 0.48 | top 20% in Wisconsin; top 9% in the U.S. |
| Total nursing staff turnover (%) | 36.5 | 46.9 | 45.8 | top 19% in Wisconsin; top 28% in the U.S. |
| RN turnover (%) | 20.0 | 39.7 | 42.9 | top 18% in Wisconsin; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.84, RN 1.12, weekend 3.42. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bartels, Dara | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/02/2021 |
| Bartels, Dara | Individual | Corporate Officer | NOT APPLICABLE | 12/02/2021 |
| Bartels, Dara | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/02/2021 |
| Herek, Michelle | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Kattenbraker, Daniel | Individual | Corporate Director | NOT APPLICABLE | 02/01/2010 |
| Kovach, Cassondra | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2003 |
| Kovach, Cassondra | Individual | Corporate Director | NOT APPLICABLE | 01/01/2013 |
| Linsmeyer, Sandy | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2004 |
| Loging, Dennis | Individual | Corporate Director | NOT APPLICABLE | 03/01/2016 |
| Murphy, Lori | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Richards-Bria, Rebecca | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Schultz, Brian | Individual | Corporate Director | NOT APPLICABLE | 03/01/2021 |
| Scott, Randy | Individual | Corporate Director | NOT APPLICABLE | 05/01/2013 |
| Willer, Larry | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2007 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "How do residents get routine dental care, and what happens if someone has a dental emergency at night?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fair View Nursing and Rehabilitation Center | 7.9 mi | Mauston, WI | ★★★★★ | 5/5 | |
| Elroy Health Services | 10.0 mi | Elroy, WI | ★☆☆☆☆ | 1/5 | |
| Tomah Nursing and Rehab | 18.3 mi | Tomah, WI | ★★☆☆☆ | 2/5 | |
| Aria at Villa Pines | 18.5 mi | Friendship, WI | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 525581.