Cortland Acres Health and Rehabilitation

How to file a complaint about care →

1 fine totaling $32,057.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.18, RN 0.50, weekend 2.81.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.18 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 51 parties CMS has on file for this facility; 31 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Hill Valley Healthcare — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Glenville Health & Rehab — Glenville, WV · overall 1/5
• Huntington Health and Rehabilitation Center — Huntington, WV · overall 2/5
• Mountain View Care Center — Ripley, WV · overall 1/5SFF
• New Martinsville Health & Rehab — New Martinsville, WV · overall 1/5
• Tygart Valley Health & Rehabilitation — Belington, WV · overall 3/5
• Oakwood SNF LLC — Middle River, MD · overall 1/5
• Laurelhurst Post Acute & Rehabilitation — Portland, OR · overall 2/5
• Mt. Tabor Health & Rehabilitation — Portland, OR · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
• "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
• "Could I join residents for a meal to see the food quality and temperature for myself?"
• "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
• "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the West Virginia midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 60% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 51 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Thomas →