Bishop Noa Home for Senior Citizens

Name: Bishop Noa Home for Senior Citizens
Address: 2900 Third Avenue South, Escanaba, MI, 49829, US
Telephone: 9067865810

2900 Third Avenue South, Escanaba, MI 49829 · Delta County · 81 certified beds · avg 65 residents/day · certified since Apr 1, 2010

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.08

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 29, 2026	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Apr 29, 2026	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Apr 29, 2026	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Apr 29, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Apr 29, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 29, 2026	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 29, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 1, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 6, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 6, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Mar 6, 2025	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Mar 20, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 20, 2024	F · Potential for harm, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Mar 20, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 20, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Dec 27, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 9).

Year	Citations	Worst severity that year
2023	1	E
2024	7	F
2025	6	E
2026	9	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.08	4.32	3.95	top 6% in Michigan; top 4% in the U.S.
Registered Nurse hours	1.53	0.84	0.69	top 6% in Michigan; top 4% in the U.S.
Weekend total nurse staffing	5.36	3.79	3.50	top 5% in Michigan; top 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.72	0.49	0.48	top 17% in Michigan; top 15% in the U.S.
Total nursing staff turnover (%)	0.0	44.1	45.8	—
RN turnover (%)	0.0	39.2	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.05, RN 1.27, weekend 4.44. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Sisters of St. Paul de Chartres	Organization	5% or Greater Direct Ownership Interest	100%	01/01/1966
Beckon, Susan	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2019
Beckon, Susan	Individual	Corporate Officer	NOT APPLICABLE	07/01/2019
Berbohm, Karen	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2019
Berbohm, Karen	Individual	Corporate Officer	NOT APPLICABLE	07/01/2019
Ferguson, Timothy	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2017
Ferguson, Timothy	Individual	Corporate Officer	NOT APPLICABLE	07/01/2017
Lafave, Jamie	Individual	Corporate Officer	NOT APPLICABLE	12/31/2018
Lafave, Jamie	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2018
Lafave, Jamie	Individual	ADP of the SNF	NOT APPLICABLE	09/22/2025
Laurin, Mary Ann	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2019
Laurin, Mary Ann	Individual	Corporate Officer	NOT APPLICABLE	07/01/2019
Linder, Nicole	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Linder, Nicole	Individual	ADP of the SNF	NOT APPLICABLE	09/22/2025
Schultz, Gloria	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/13/2009
Schultz, Gloria	Individual	Corporate Officer	NOT APPLICABLE	07/13/2009
Theoret, Raymond	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/13/2009
Theoret, Raymond	Individual	Corporate Director	NOT APPLICABLE	07/13/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Christian Park Village	0.4 mi	Escanaba, MI	★★★★★	5/5
Christian Park Health Care Center	0.4 mi	Escanaba, MI	★☆☆☆☆	1/5	abuse

Compare this facility with the 2 closest →

All facilities in Escanaba →

Facility data as of CMS processing date 2026-08-01. CCN 235651.

The Care File

Visit checklist — Bishop Noa Home for Senior Citizens

2900 Third Avenue South, Escanaba, MI 49829 · 9067865810

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235651 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)