Avira Health Pavilion
6131 Park Ridge Road, Loves Park, IL 61111 · Winnebago County · 54 certified beds · avg 25 residents/day · certified since Aug 30, 2004
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 3, 2023 · F-0697
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 24, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (24)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 17, 2026 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint |
| Jul 24, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 26, 2025 | E · Potential for harm, repeated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint |
| Jun 26, 2025 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint |
| Apr 3, 2025 | F · Potential for harm, facility-wide | The facility's activities program was not run by a qualified professional. The person directing recreation and social activities must have proper training or credentials. · from a complaint |
| Apr 3, 2025 | E · Potential for harm, repeated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Sep 11, 2024 | F · Potential for harm, facility-wide | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 6, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Aug 9, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Aug 3, 2023 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Aug 3, 2023 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 3, 2023 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 1 | G ▲ |
| 2024 | 7 | 0 | F |
| 2025 | 8 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.01 | 2.99 | 3.95 | top 7% in Illinois; top 13% in the U.S. |
| Registered Nurse hours | 1.10 | 0.63 | 0.69 | top 11% in Illinois; top 12% in the U.S. |
| Weekend total nurse staffing | 4.53 | 2.67 | 3.50 | top 7% in Illinois; top 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.31 | 0.56 | 0.48 | top 5% in Illinois; top 3% in the U.S. |
| Total nursing staff turnover (%) | 62.7 | 44.5 | 45.8 | bottom 10% in Illinois; bottom 13% in the U.S. |
| RN turnover (%) | 44.4 | 41.8 | 42.9 | bottom 44% in Illinois; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.63, RN 1.24, weekend 5.09. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Advanced Management Company | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/05/2005 |
| Dale, James | Individual | Indirect Ownership Interest | NOT APPLICABLE | 06/15/2005 |
| Palazzo, James | Individual | 5% or Greater Indirect Ownership Interest | 99% | 06/15/2005 |
| Advanced Management Company | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/15/2005 |
| Advanced Management Company | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2021 |
| Dale, James | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Disanti, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/06/2017 |
| Disanti, Steven | Individual | ADP of the SNF | NOT APPLICABLE | 07/06/2017 |
| Palazzo, James | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/15/2005 |
| Palazzo, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/15/2005 |
| Palazzo, James | Individual | ADP of the SNF | NOT APPLICABLE | 06/15/2005 |
| Woods, Renee | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/13/2023 |
| Woods, Renee | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "Who runs your activities program, what are their qualifications, and can I see this week's activity calendar?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rock River Health Care | 0.2 mi | Rockford, IL | ★★★☆☆ | 3/5 | |
| River Bluff Nursing Home | 0.6 mi | Rockford, IL | ★★☆☆☆ | 2/5 | |
| Willows Health Center | 1.3 mi | Rockford, IL | ★★★☆☆ | 3/5 | |
| Alpine Fireside Health Center | 2.0 mi | Rockford, IL | ★★★☆☆ | 3/5 | |
| Mercyhealth Javon Bea Hospital -SNF | 2.0 mi | Rockford, IL | ★★★★☆ | 5/5 | |
| Amberwood Care Centre | 2.0 mi | Rockford, IL | ★★★☆☆ | 4/5 | |
| Fairhaven Christian Ret Center | 2.1 mi | Rockford, IL | ★★★☆☆ | 3/5 | |
| Pa Peterson at the Citadel | 2.6 mi | Rockford, IL | ★☆☆☆☆ | 2/5 | abuse |
| The Citadel at Saint Anne Place | 2.9 mi | Rockford, IL | ★☆☆☆☆ | 1/5 | |
| Alden Park Strathmoor | 4.6 mi | Rockford, IL | ★☆☆☆☆ | 2/5 | |
| Forest City Rehab & Nrsg Ctr | 4.8 mi | Rockford, IL | ★☆☆☆☆ | 1/5 | |
| Alden Debes Rehab & HCC | 5.2 mi | Rockford, IL | ★☆☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
All facilities in Loves Park →
Facility data as of CMS processing date 2026-08-01. CCN 146069.