Arbor Care Centers - Ord, LLC

Name: Arbor Care Centers - Ord, LLC
Address: 220 South 26th Street, Ord, NE, 68862, US
Telephone: 3087308164

220 South 26th Street, Ord, NE 68862 · Valley County · 60 certified beds · avg 34 residents/day · certified since Jul 1, 2015

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 18, 2025	F · Potential for harm, facility-wide	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 18, 2025	F · Potential for harm, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Nov 18, 2025	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Nov 18, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 18, 2025	F · Potential for harm, facility-wide	The facility did not follow the rules about disclosing who owns it, or did not tell the state agency about changes in ownership or key administrative staff. · from a complaint
Nov 18, 2025	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Nov 18, 2025	E · Potential for harm, repeated	The facility did not have enough fresh-air ventilation, whether through windows, mechanical systems, or both.
Nov 18, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Nov 18, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Nov 18, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 18, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Nov 18, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Nov 18, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 22, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 22, 2024	F · Potential for harm, facility-wide	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Aug 22, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 22, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 22, 2024	E · Potential for harm, repeated	The facility did not have enough fresh-air ventilation, whether through windows, mechanical systems, or both.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 24, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (10 → 13).

Year	Citations	Worst severity that year
2023	2	D
2024	10	F
2025	13	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Nov 18, 2025	Payment Denial	15 days from Dec 3, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nebraska avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.76	4.33	3.95	bottom 28% in Nebraska; bottom 50% in the U.S.
Registered Nurse hours	0.58	0.72	0.69	bottom 34% in Nebraska; bottom 49% in the U.S.
Weekend total nurse staffing	3.25	3.79	3.50	bottom 25% in Nebraska; bottom 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.47	0.48	bottom 43% in Nebraska; bottom 48% in the U.S.
Total nursing staff turnover (%)	51.4	48.7	45.8	bottom 42% in Nebraska; bottom 33% in the U.S.
RN turnover (%)	0.0	44.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.28, RN 0.50, weekend 2.84. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Klaasmeyer, Aaron	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Klaasmeyer, Aaron	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Klaasmeyer, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Klaasmeyer, Jessica	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Klaasmeyer, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2020
Klaasmeyer, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2020
Klaasmeyer, Linda	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2020
Klaasmeyer, Linda	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2020
McWhorter, Everett	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2020
McWhorter, Everett	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2020
Stevens, Julie	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2020
Stevens, Julie	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2020
Williams, Robin	Individual	Operational/Managerial Control	NOT APPLICABLE	01/06/2025
Williams, Robin	Individual	ADP of the SNF	NOT APPLICABLE	01/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who owns this facility, and has ownership or top management changed recently?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How is fresh air circulated through the building, and how is the ventilation system maintained?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Community Memorial Health Center	16.1 mi	Burwell, NE	★★☆☆☆	2/5

Compare this facility with the 1 closest →

All facilities in Ord →

Facility data as of CMS processing date 2026-08-01. CCN 285294.

The Care File

Visit checklist — Arbor Care Centers - Ord, LLC

220 South 26th Street, Ord, NE 68862 · 3087308164

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who owns this facility, and has ownership or top management changed recently?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How is fresh air circulated through the building, and how is the ventilation system maintained?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 285294 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)